We are closely monitoring and strictly following precautions regarding the Covid-19. Our mission was and continue to be to focus on supplying exceptional service and products with high quality and inovative design even through times like these.
As you probably already know, SLIGER’s Small Form Factor computer cases are exclusively produced in the USA and are thus not directly affected by the virus.
However with more information developing everyday the global logistic network is adapting to the current situation. As a result due to increased safety precautions and security check on all major global cargo hubs we see delays in tranport.
Therefore we are temporarily increasing the estimated processing time from 2-5 weeks to an estimated 3-6 weeks. Although some things are outside of control by businesses, we are constantly working with our partners to find new solutions to mitigate the impact on our customers.
A few of our measures are: building up larger EU stock than standard; using faster shipping methods from our suppliers to us and also from us to our customer at no additional cost for the customer; proactively contacting customers when there is a chance to change components to speed up shipping (i.e.changing color or style, etc.).
At the moment the existing orders placed before 20.03.2020 are already produced and we are working on getting them into Europe and to our customers. Orders dated after 20.03.2020 are temporarily impacted by longer processing time.
At the moment specific products should not be affected more than others.
No. Currently there is no evidence to support transmission of Coronavirus associated with imported goods – especially due to associated transit time.
More information can be found on the official World Health Organisation page.